Netflix not working on Roku

Are you using Netflix on the Roku device? Are you facing Netflix not working on Roku? Do you experience Netflix not working the Roku problem now and then? Does your Netflix crashing when used on the Roku device? Is video streaming suddenly stops? These are some of the most common problems that you might experience while using the Roku device for streaming video content on Netflix.

Netflix Not Working on Roku TV Fix Now 2019 guide – Roku is an amazing device that allows you to stream all kinds of content including live tv shows, sports, movies, music and a lot of other things. However, while using the Roku device to stream content on Netflix you might experience some issues. Let us discuss it here.

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Check the Network Settings

Network issues are one of the most common issues that most of the Roku users might come across while streaming Netflix on it. The Roku device may have lost the connection of the network. To check this, you will have to access the network settings. Follow these steps to resolve the Netflix not working on Roku

  • Go to the home screen. Now scroll down to go to the menu of the settings.
  • Scroll down and go to the network option. Check if the Roku TV and the set-up box are connected.
  • Now, select the check connection option to see the analyze the network connection. If you are still facing connectivity issue then call at 1-888-335-1333 for help.

If everything seems to be fine and Netflix is still not working on Roku then you should check the router and see if it working properly. Now, see what type of Roku device you have got, and on that basis try to switch from a wireless connection to a wired one using the ethernet cable.

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Update if Required

 Sometimes all you need to fix a problem is an update. Especially, after some time if you do not update the app it might create a bit of a problem if you do not update it on time. Moreover, by updating apps you can fix a lot of glitches and also allow the app to work fast. All in all, updating the app will allow it to work without any error like Netflix Not Working on Roku TV. 

 Most of the time, Roku not working with Netflix will itself check for any update whenever it is switched on, however, you can also check for updates on your own. Here is what you can do:

  • Go to the homes screen, and then open the settings menu.
  • Go down and choose the system option.
  • Here, you will have to select the software update option.
  • At last, find check option and click it. It will start checking for both Netflix as well as Roku updates. If the problem persists try connecting at 1-888-335-1333 for assistance.
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Review your Netflix Account

If you are having an issue while streaming videos or simply if you are unable to play a video then there might be an issue in the Netflix account. Go to your Netflix account and check your Netflix subscription. Renew your Netflix subscription if required. 

Also, it can depend upon the type of plan you have subscribed to. As you know. Netflix has different subscription plans that limit the streaming options at the same time. So, if that is the reason why Netflix not working on Roku tv, then you shall consider either upgrading your Netflix plan or limiting the number of users.

Restart the Roku Device

 Netflix not working on Roku TV – Did you try to switch off and on your Roku device? It might sound very obvious but this works. Unplug the Roku device and wait for a minute. Plug it into the power and turn it on again. Wait for a minute and then try using Netflix on it.

Download the Netflix App Again

One of the easiest ways to fix Netflix not working on the Roku problem is by uninstalling the app and then re-downloading it again. This can surely solve any glitches in the app. However, it will delete all of the information, it will completely reboot the app, and as a result.

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As you know, Netflix subscription is needed to use the app. This requires authentication from the Roku for it to work properly. However, sometimes there might be an error between the Roku device and the server, and as a result, it can cause a problem. This problem is easy to resolve. Follow these steps to fix the Netflix Not Working on Roku TV:

  • Open the Roku device and go to the settings option.
  • Go to Netflix settings and then select a deactivate option.
  • A confirmation message will be prompted then select ok.
  • Go to the Roku home screen and then choose Netflix here.
  • Now, set it up again by following the instructions.

Now, log in back to your Netflix account. This will allow you to watch your favorite TV show again.

Sometimes the Netflix not Working on Roku may not be resolved even by following the above-mentioned steps. What is the Roku does not work at all? Then you can try a hard-reset option. To do this, you will have to check the hard-reset button on your device. The button option is located different depending upon the model. For hard resetting follow these


  • Hold the reset button for some time.
  • Now, you will see the Roku logo on the screen. This simply means that it is resetting actively.

This will reset the Roku device and might resolve any problem in the improper functioning of the Netflix app.

Netflix not working on Roku

So, now that you have a complete idea about some of the most common problems that might come up when Netflix not working on Roku. You will be able to resolve the problem as soon as possible on your own. These problems are very common and it just takes a while to resolve them.

However, sometimes you might get stuck up in between or sometimes these solutions may not work. In such a case, getting technical help is always the best thing to do. Get in touch with Roku technicians at 1-888-335-1333 for more guidance.

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