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Netflix Help & Support 4

Sometimes you may experience Netflix Keeps freezing on smart TV issue however, you do not have to stress yourself as this problem can be resolved in a few steps. Though, it can be very frustrating is your Netflix freezes while you are in the middle of an episode.

But there are solutions that can help if Netflix Keeps Freezing. All you need to do is follow the steps mentioned in this blog.

While viewing content on Netflix video streaming app, Netflix freezing on smart TV you watch the content while it buffers so that you can watch without any hassle.

While the idea is to load content while you are still watching the video, many times the streaming app just won’t load the content. This mainly happens because of poor internet connection or simply of you have lost the connectivity.

Another reason for Netflix Keeps freezing on smart TV can happen is the memory problem. That is why you need to check for the units. Most of the times you require more memory and processing capabilities to stream, content, and the same goes for Netflix.

How you can Avoid Netflix Freezing on Smart TV?

If your netflix freezing on smart tv then the first thing that you need to do is check your internet connect speed. For better streaming you need a connection speed of at least 1.5-3 Mbps anything less than that will cause Netflix keeps freezing.

If speed is not the issue, then check other devices that are using the internet connection. If someone else also using the bandwidth to stream content then this could be the reason for slow internet.

If Netflix freezing on smart TV is streaming on a wireless connection then this could also be the reason for Netflix keeps freezing.

How to Fix Netflix Keeps Freezing on Smart TV?

 If Netflix freezing on smart TV then here is what you can do to resolve this issue.

  • The first thing that you can do is to restart the content you were watching. If that does not work try rebooting.
  • You can also try reloading the Netflix app on your device.

If you are experiencing Netflix keeps freezing  problems more often then go to your Netflix account and reduce the streaming quality of your videos.  

Usually, the above-mentioned steps will help in fixing the Netflix freezing on Smart TV problem However, if the problem is still unresolved you can try these steps:

Sign out from the Netflix account

  • You will have to go to the deactivation screen
  • Press up, up, down, down, left, right. Left, right, up, up, up, up.
  • Here you can select a sign-out option.

Restart the Smart TV

  • Plug out the TV for a minute.
  • Then, press & hold the power button for a few seconds.
  • Plugin the TV.
  • Turn on the power.
  • Go to the Netflix app and check.