Troubleshooting Solutions to Fix Netflix Error Code M7121-1331
Netflix is one of the most popular streaming apps available out there that allows users to stream tv shows, movies, and a library of content. However, many times the users may come across errors and issues while using the streaming service.
If you are having an issue while using Netflix then do not worry as it is a common problem among the users. But, these errors can be easily resolved if you follow the basic troubleshooting guidelines.
One such error is Netflix error code m7121-1331 which occurs when there is an issue with the browser that you are using to access Netflix.
The problem may occur if the browser you are using is incompatible with Netflix and does not fulfills the requirements of streaming and because of cache data.
In this blog, we have discussed in detail the solutions that you can follow to resolve the m7121-1331 error. But, if the problem persists and you need immediate help it is better to contact the technical support team for help.
Why Netflix Error Code M7121-1331 Occurs?
There are multiple reasons why you may come across issues and errors while using Netflix. However, the error m7121-1331 usually occurs because of the reasons that we have discussed below.
⦁ The Netflix server is down. In case the server is down then you cannot do anything but wait for the problem to be resolved on from Netflix’s end.s You can use Down Detector to check if Netflix is down or not.
⦁ Check the browser and make sure it is not outdated. If you are not streaming Netflix on the latest version then it may show error while streaming.
⦁ The cache data or cookies may be corrupted.
⦁ Google Chrome is not having complete installation files and as a result, showing error.
⦁ Chrome extensions are interrupting while streaming on Netflix.
⦁ HTML5 is disabled on your device.
Check the Netflix Server
In many cases, if you are common across Netflix error code m7121-1331Netflix error code m7121-1331 then it can be because the Netflix server is down.
So, the first thing that you need to be doing is to check the server status for Netflix. If the server is offline then you may see the error. Use Down Detector to check the server status of Netflix.
If Netflix Server Status is down then you cannot do anything about it but wait for the issue to be resolved. You can check the official page of the Netflix for any update regarding the server.
Update the Browser
The next thing that you need to be checking is if there is any update required for the browser. If you need to update the browser then first restart the device and then update it. Now, try streaming on Netflix to check is the issue is fixed or not.
If the browser is already updated then you can try uninstalling and then reinstalling the browser. There are chances that the browser hs become corrupted so you need to reinstall the browser. Here are the steps that you need to follow.
⦁ Press Windows + R. Then type appwiz.cpl and press enter.
⦁ Now, in the application manager look for Google Chrome
⦁ Right-click on Chrome and choose the uninstall option.
⦁ Restart the device and then download Google Chrome.
Disable Google Chrome Extension
The Google Chrome extensions allow users to extend the basic functionalities of the browser.
However, if the Google Chrome extension allows then it may show Netflix error code m7121-1331 while playing the content on Netflix. Follow the steps mentioned below to disable the Chrome extension.
⦁ Open Google Chrome and then type chrome://extension.
⦁ Then swipe and turn off each.
⦁ Once everything is disabled. Restart Google Chrome and stream on Netflix to check if the issue is fixed or not.
Use Browser that Supports HTML5
Netflix is a popular streaming service provider and supports playback on well-known browsers only. Another thing that you need to make sure is that HTML5 is enabled on the browser.
HTML5 is the latest markup language and every streaming platform uses it. If you are using a browser that does not support HTML5 or has disabled it then you may come across Netflix error code m7121-1331. Also, note that by default the popular browsers usually have HTML5 enabled so that should not be an issue.
Netflix is a popular streaming service platform. But it is very common to face issues while streaming content on it. If you are having any problem while trying to stream content then do not worry.
You can follow the basic troubleshooting solutions mentioned above. Make sure to follow these steps carefully to avoid any trouble.
However, if the problem persists and Netflix error code m7121-1331 is unresolved get in touch with the Netflix support team for help.