SOLVED: c by ge lights not connecting to google home, Alexa

Why is C by GE Light not Responding? Problem Solved

Are you looking for a smart lighting solution for your home? Well, then getting C by GE lights is the best thing for you. From creating a perfect ambiance to a top-notch lighting system, the C by GE lights provides the users with a great addition to their smart homes.

The lighting system is not simply amazing because of great features but it can also be set up with the Alexa voice control to further simplify things for you. Moreover, the C by GE lights can be connected to your Google Home making it an ideal choice for your smart home.


The C by GE app can be used to turn on/off the lights, set schedules, preset, and do so much more. However, many times people complain about facing C by GE light not responding problem.

If you are facing any trouble while using the lighting system then do not worry. Here we have discussed in detail the solutions that you can try to resolve the issue with the C by GE light system.

But if you are new and need help then get in touch with the support team for help.

What do you need to know about C by GE lights Problems and their Solutions?

The C by GE wire-free lights are designed to provide you the comfort of a smart home through wire-free switches, remotes, motion sensor lights, and much.

But the best part is that the C by GE lighting system is made to work with the Google smart home. You can easily set up the lighting system with the Google Home and use it conveniently at any time. 

You can pair the C by GE lights with the Google Home device and complete the pairing and the setup within a few minutes.


Once the C by GE lights is connected to the Google home you can use the voice control feature to further simplify things. However, many users come across C by GE lights not connecting to the Google Home problem.

Quick Solutions to Resolve C by GE light not Responding Problem

Several reasons may result in issues while using the C by Ge lights. However, these issues can be easily fixed if you follow the troubleshooting solutions carefully.

Besides, you can also get in touch with the technical support team for a quick solution. Here are the most basic problems with the C by GE lights and their solutions.

The Smart Lights not connecting to the C by GE App

In some of the instances, you may find it difficult to connect the smart lights with the C by GE app. Or the C by GE light not responding problem is there then here are the steps that you can follow.

  • Make sure to check the lights as they must be turned on.
  • Check the Bluetooth function on the mobile phone is enabled.
  • Move the mobile phone closer to the smart lights.
  • Power cycle the C by GE lighting system.
  • If these steps do not seem to resolve the problem then you may have to reset the lights. However, before performing a reset we recommend getting in touch with the technical support team.

C by GE Light not Connecting to Alexa: Fix

In some cases, users complain about having trouble while trying to connect the C by GE lighting system with the Alexa app. If the Alexa is not responding to your commands then here is what you can do.

  • Make sure the C by GE wi-fi device is connected to the C by GE app.
  • Check the Alexa app and see if the C by GE is enabled.
  • If the C by GE is not enabled on Alexa, then disable and then enable it.

C by GE Light not Connecting to Google Home


You can connect the C by GE lights with the Google Home to make things simpler. However, many users may come across problems while trying to set up the C by GE lights with Google Home or while using it. So, here is what you can do.

  • Power cycle the C by GE lights. Simply turn it off and then wait for a few minutes. Now, turn on the lights and check if the problem is fixed.
  • Try relaunching the Google Home app.
  • Hard reset the C by GE lights.

C by GE lights is surely a great addition to your smart home family. It makes things simpler and just at your fingertips. However, while using it you may come across C by GE light not responding problem.


Here we have discussed the basic troubleshooting solutions that can help in resolving the issue. But sometimes you may need a technical solution to fix the problem. Get in touch with the technical support team for more information and assistance.